In accordance with the website on the Prime Minister’s Office, “Singapore strives becoming a Smart Land, in which all of our people are strengthened by technological know-how to lead substantial and completed lives… Gov departments facilitate this by simply sharing intensive real-time data in the community domain. That way, anyone may access the info resources and participate in making solutions to true challenges. ”
We appreciate how smartphones allow us, but some of us wonder what is all that talk about big data and artificial intellect (AI)? Clever Nation appears good, but some of us wonder what does it actually mean for your requirements and myself?
I do not really know about various other aspects of Singaporean life, nevertheless I do know that Smart Land means 3 things to get the property area.
First, it implies improved market place standards. Second, it means an even more professional and value-added real estate property industry. Third, it means a greater public (or consumer) encounter with the property market.
IMPROVED MARKET STANDARDS
When the Government opened up its databases, it set off a chain reaction in innovation in the real estate industry. Now, technology companies can collect millions of data points (that is, big data), clean and process them into useable information (that is, AI), and then instantaneously distribute the results to market participants via the Internet or smart devices.
What does this mean for you? You can get a free, instantaneous, neutral, objective, computer-generated value on your home.
Technology does not replace middlemen such as real estate agents and valuers, but it does require them to raise their game. Minister for National Development Lawrence Wong recently spoke at an ERA real estate conference and advised agents to focus on service and new ways to add value. He said that clients are looking for an agent who can give them professional advice, reliable and sound.
Technology is enabling agents to provide that sound advice. For example , I recently learnt of a valuer who teamed up with a real estate agent to save their client almost S$10 million off the listed price of a commercial property. The duo used big data and analytics to demonstrate that the property was mispriced and presto � a willing buyer and seller agreed on the deal.
Today, clients expect their real estate agents and valuers to know how to evaluate information and then translate it into sound advice and a fair deal. It is no longer enough to be a door-opener. Now, an agent must be a professional adviser who has mastered technology. This has, and will continue, to lead to the further professionalisation of the industry.
BETTER CUSTOMER EXPERIENCE
Technology has bettered the homeowner, buyer, renter and seller experience so much in the last five years, it would be impossible for me to list all the improvements. These include virtual technology that allows buyers to walk through a home from the comfort of their sofa, mapping technology, short-listing capabilities and location-based searches.
The next generation of property technology is an AI chatbot that acts as an agent’s personal assistant. It helps in personalising your home search, evaluating the property, valuing the unit, and initiating a transaction using big data and AI. It learns as she interacts with you and helps your agent furnish better advice and solutions for you.
Smart Nation is making the property market more accessible to consumers, transparent, professionals and efficient. This AI chatbot is the latest in technology for a Smart Property Nation, but she is certainly not the last.